134 product updates - that’s how many platform releases HubSpot announced at UNBOUND 2026, the CRM’s flagship annual event for sales and marketing professionals. Myself and the team recently unpacked what these changes mean for growth-focused organisations at our live UNBOUND Untangled event in Birmingham, as well as during a fast-paced follow-up webinar.
But busy marketing leaders don’t always have time for a live event, or even to set aside an hour for a webinar. So, if you couldn’t make either session, don’t worry. Here are the three game-changing tools you need to know about, distilled into an essential five-minute read.
Agent Hub offers one place to see what AI is doing for your business. If you've been wondering how to oversee AI deployment without creating operational chaos, Agent Hub is HubSpot's pretty impressive answer. It provides a single live view of your custom agents, new workflow builds, activity logs and system alerts, so you get the control you need without any of the complexity.
Its stand-out capabilities include:
It’s well worth taking a look at some of the Agent Hub’s success stories that have been collected so far, too. One great example is Ignite Reading, which built a custom agent to replace a tedious manual task that had to be completed for every new customer, saving more than 350 hours every year in the process. Think of what else your teams could focus on with that time freed up.
HubSpot AEO measures and grows your brand’s share of voice across answer engines like ChatGPT, Gemini and Perplexity.
Think about how you research solutions today. Increasingly, people are asking AI tools for fast recommendations, long before they’re clicking through to a website. B2B buyers are doing the same. What’s more, according to HubSpot, leads coming from answer engines convert at three times the rate of standard search traffic.
The catch? If these AI engines aren't quoting your content, they’re recommending your competitors instead. That means losing out on high-intent deals before you even know they exist.
HubSpot AEO is designed to solve this problem. It gives you a clear, live view of your brand’s share of voice across answer engines, so you know your business is staying part of those all-important conversations.
It lets you:
Different packages give you a different number of prompts to use in HubSpot AEO, but you can easily use further prompts with an add-on. It all depends on your requirements.
The latest iteration of Marketing Studio, aptly named Marketing Studio 2.0, now gives you more AI-driven recommendations and insights across your campaigns.
If you've ever felt like setting up a multi-touch campaign takes five times longer than it should, Marketing Studio 2.0 is built for you. The biggest shift is having a clear view of your generated and influenced pipeline the second you log in, which is powered by three dedicated AI agents.
A full suite for energy, utilities or regulated industries
What do these tools look like in practice, when applied to campaigns for businesses operating in highly regulated industries, such as energy and utilities?
My advice before you hit launch? Take time to set up Context Home with your brand guidelines, ICPs and core positioning. Then, clean up your CRM contact records so Nurture Agent has accurate context to draw from. Finally, launch with one pilot campaign, measure what converts, and scale from there.
Unpacking UNBOUND 2026 has been incredible. But, in my opinion, these three tools are where the immediate ROI lives, especially for teams in regulated sectors where compliance, speed and precision are everything.
Focusing on Agent Hub (for agent control), HubSpot AEO (for search share of voice), and Marketing Studio 2.0 (for sheer speed) gives your team a serious edge, all without overstretching your resources or budget.
If you only have the bandwidth to pilot three things this quarter, make it these. And if you’d like a personalised demo of any of these, just get in touch and I’ll be more than happy to show you these tools in action.